Okavango Villa

Privacy Policy

Last updated: 18 October 2026

This website, okavangovilla.com, is operated by Timeless Innovation (Pty) Ltd, trading as Okavango Villa, Mohembo West, Plot No. 2, Okavango Delta, Botswana (“we”, “us”). This policy explains what personal information we collect, why, and what your rights are.

Information we collect

• Information you send us. When you enquire or book by email, phone or WhatsApp, we receive what you choose to share, such as your name, contact details, travel dates, number of guests, and food, drink or other preferences.
• Technical information. Like most websites, our hosting server automatically records basic technical data such as your IP address, browser type and the pages you visit, for security and to keep the site running.
• Cookies. We use necessary cookies, for example to remember your cookie choice. Any optional cookies are only set if you accept them in the cookie banner, and you can change your choice at any time.

How we use your information

• To answer your enquiry, arrange and manage your stay and any excursions you ask for.
• To take payment and keep the records we are required to keep by law.
• To keep this website secure and working properly.

We do not sell your personal information.

Sharing your information

We only share your information when it is needed to provide your stay, for example with a transfer, charter flight or excursion operator you have asked us to book, or when the law requires it. Our website is hosted by a third-party hosting provider, and our email is provided by Google (Gmail).

Third-party content

Our site links to Google Maps, Google reviews, Facebook and Instagram. When you follow those links, the privacy policies of those companies apply.

How long we keep it

We keep enquiry and booking information only for as long as we need it for your stay and to meet our legal, tax and accounting obligations.

Your rights

Under Botswana’s data protection law, you may ask to see the personal information we hold about you, ask us to correct or delete it, or object to how we use it. To do so, contact us using the details below.

Contact us

Okavango Villa (Timeless Innovation (Pty) Ltd)
Mohembo West, Plot No. 2, Okavango Delta, Botswana
Email: okavangovilla@gmail.com
Phone: +267 72 633 059

We may update this policy from time to time. The date at the top shows when it last changed.